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Lay-offs, cutbacks, bailouts, stimulus, unprecedented public scrutiny, lower earnings, stock prices tanked - this is a very challenging time for organizations, their leaders and their employees. We don’t have the silver bullet that will change the realities - but we do have research and experience that will help the organization’s people develop skills to survive these turbulent times. Even before the recent recession, ongoing change has been an integral part of working in the 21st century. Developments in technology and communications are driving a global economic revolution; and, like previous economic revolutions, the impacts ripple out into social relationships, value systems, political alliances, religious affiliations, and individual identity. Research consistently reports that current change solutions – whether mergers, acquisitions, restructuring, downsizing, or outsourcing – overwhelmingly fail to achieve the stated objectives. In spite of this research, organizations continue to institute changes, with no end in sight. While nations and organizations struggle to identify ways to survive and be effective in the new economic and political environment, individuals must deal with the day-by-day disruptions and, at the same time, with fundamental changes in the relationship between people and work:
Finding economic security and job satisfaction during this revolution
is a challenge we all face, and the rules of the game keep changing. Drawing on research with more than 3,000 people, our organizational change consulting and training focus on the PROCESS – what individuals need to survive and prosper in the current environment. We provide information and perspective to help people understand more fully their own reactions to the changes, to recognize their individual contributions to their work groups and organizations, and to become more aware of the aspects of change that are particularly challenging to them. In this work, we use psychological type and the Myers-Briggs Type Indicator® (MBTI®) instrument to assist individuals and organizations in dealing more effectively with change. This approach has proven effective for people at all levels in organizations, from leadership teams to hourly and temporary employees, and in a wide variety of cultures and countries. We believe using this approach consistently can assist individuals in
developing the resilience and flexibility necessary to survive and thrive
in the current environment. Much of our work on organizational change involves working with leadership teams to assess the current needs of an organization and to design training and coaching programs that respond to those identified needs. Applying information from our research allows us to target specific issues that make a difference in the success or failure of organizational change plans.
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